Photography

You are welcome to take photos at the museum with a small camera or a mobile phone.
Photography with the use of tripod, selfie stick and flash is not permitted inside the Museum.
Wedding photos at the museum itself are unfortunately not permitted, out of consideration for other visitors to the museum.

Cloakroom and bags

You may not carry large bags (max. size is 15cm x 30cm x 25cm), backpacks, umbrellas, water bottles etc. as you walk around the Museum. Please use the cloakroom lockers in the Museum’s lobby.

Prams and baby-changing spaces

You cannot take your own prams and pushchairs into the Museum. The Museum’s custodians will instruct you where to place them. You can borrow carrying slings for toddlers and umbrella pushchairs from the ticket office. There are baby-changing spaces in the toilets in the Inner Courtyard.

Food and drinks

You are permitted to eat packed lunches under the colonnade in the Inner Courtyard and on the benches in the Outer Courtyard. In Slotsgade and by the entrance to the Castle complex there are tables and benches. In the Castle Garden there are a number of excellent spots for enjoying a break in a scenic setting.

Smoking

Smoking is not permitted in the Museum or Inner Courtyard.

Dogs

Dogs and other animals are not permitted in the Inner Courtyard or the Museum. Authorised guide and assistance dogs are welcome.

Smartify – your digital guide

Explore the museum and the collection through a collection of audio guides and the scan function in the museum-app Smartify

Read more about Smartify here.

Printed guides

Mini-guide

The museum has published mini-guides in English, German, French, Spanish, Italian, Russian, Japanese and Chinese. The mini-guide is designed for use during your visit, but can also be read before or after your visit.

The mini-guide can be purchased in the museum shop for DKK 40.

Museum brochure

The museum brochure provides an introduction to the Museum of National History and its special attractions.

Floor plan

You can use the Floor Plan as a mini-guide and map for your tour of the Museum. In the Floor Plan the room numbers refer to the numbers located above the doors to each room. The number refers to the room you are standing in. You will always be handed a copy of the Floor Plan when you purchase a ticket.

There are no Covid-19 restrictions in Denmark so visitors are not required to wear face masks when visiting the museum.

Frederiksborg’s rooms and magnificently ornamented halls make up several thousand square metres of museum. There is plenty of room to keep your distance, and the chronological structure of the museum’s collection creates a natural flow throughout your visit, with space for immersion and exploration of different periods and details along the way. Traffic in the museum, including stairwells, is one-way. Visitors are asked to comply with the one-way restrictions, which follow the history of Denmark and include visits to, among other places, the Castle Church and the Audience Hall. There is direct access to special exhibitions and, of course, access to hand sanitiser at the museum.

During summer, the museum offers guided tours in English. Please turn to What’s on for activities and daily time slots. Sign up for the guided tours on arrival. For group bookings, please turn to ‘Booking of special tours’.

The guided tour is available as an audio guide as well. All audio guides are available via SMARTIFY which can be downloaded in App Store or Google Play.

The beautiful setting of Frederiksborg Castle is perfect for special occasions such as a group visit or a company event. The Museum offers customised events by appointment.

Special guided tours

The Museum offers special guided tours of the Castle’s splendid rooms and the rich collection of history paintings, portraits, furniture and applied art. Often the guided tour will take the form of a journey through the history of Denmark from the Middle Ages to the present day, or it could be arranged to highlight a special theme: for example, the Age of Christian IV or the Portraiture through the ages. A special guided tour could also feature the Museum’s current exhibitions. Outside opening hours, particularly in the dark half of the year, there is the option of booking tours by flash light. Special guided tours can be organised in the vast majority of languages.

Max. number of participants per special guided tour: 30.

Price within opening hours: DKK 1500 per group (1 hour) and DKK 1800 per group (1½ or 2 hours) + admission at the current rates. Outside opening hours there is an extra charge to cover the cost of security.

For an extra charge, you can book guides in historical costumes or light refreshments. Price by agreement.

To book a special guided tour email Vincent Rasmussen vr@dnm.dk

Events etc.

The Museum offers special events for companies and other large groups: for example guided tours, team games and hosts in historical costumes. If you require food and beverages as part of the event, call ‘Rabarbergaarden på Slottet’ on +45 4826 7516.

To book a company event dnm@dnm.dk

Gods Recreated

Due to the castle’s steep spiral staircases leading to the basement, the special exhibition Gods Recreated is unfortunately not suitable for individuals with mobility impairments and/or wheelchair users. We apologize for any inconvenience. Access to the exhibition’s introductory room on the ground floor is available through the Rose/former dining Hall.

Drop-off and parking

There are two parking bays for cars with a handicap permit (sign mandatory) in the Outer Courtyard (The Fountain Courtyard). They are located on the right-hand side of the Gate Tower. There is also the option of dropping off disabled visitors in the Outer Courtyard.

Please be aware that all outdoor areas are cobbled.

Handicapped accessible entrance

There is a wheelchair-friendly entrance to the right of the main entrance. Press the button to call for assistance.

Lift and Handicap Toilet

There is a lift connecting all floors of the museum. With the exception of the Castle Chapel and the Great Hall, wheelchair users can visit the Museum. If the ten steps can be managed, there is a wheelchair available in the Great Hall. Unfortunately, wheelchair users cannot visit the exhibition area in the former wine cellar below the King’s wing.

There is a handicap toilet in the Princess wing basement, which can be accessed from the lift.

Loan of wheelchairs

The Museum has two wheelchairs, which can be borrowed from the ticket office.

Guide dogs

Authorised guide and assistance dogs are welcome in the Museum.

The Museum Shop features a wide and fascinating range of gift items, books, souvenirs, postcards and posters. The shop has the same opening hours as the Museum.

A selection of the store’s items can be purchased in the museum’s webshop.

You can contact the shop by emailing them at butik@dnm.dk  or calling them on +45 4820 1454.

Rabarbergaarden Slottet

Reservations 

For large groups please contact the restaurant at slottet@rabarbergaarden.dk.

Read more about Rabarbergaarden here.

From Hillerød town centre you can sail the most beautiful nautical mile in Denmark on the Castle Lake at Frederiksborg Castle. The little ferry sails from Hillerød Torv to the Baroque Garden and the trip takes about 30 minutes. The ferry sails when the flag is flying at the landing stages of both Hillerød Torv and the Baroque Garden. The trip costs DKK 40 for adults and DKK 10 for children.

No credit card. Cash and Danish Mobilepay only.

Read more about the Castle Ferry and sailing times here